Issues for consultation
Give us your opinion by taking part in an open public consultation or find out about the outcomes of public consultations that have recently closed.
Current consultations
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Previous consultations
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Service Coordination Review (Disability SA) |
Consultation about the Service Coordination Review was a joint project of Disability SA and the Disability Advisory Network (DANSA). The consultation enabled consumers, family members and carers to have their say about different and more relevant ways for Disability SA to support clients and their families. More than 600 South Australians had their say via the surveys (online and postal), by phone and face-to-face at the forums. All comments are being collated and assessed and a feedback report will be available via this website in September 2008. |
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Apology from the South Australian Government following the Mullighan Inquiry |
The Premier of South Australia delivered the Apology from the South Australian Government on 19 June 2008 to State Parliament . The Apology consisted of comments and views received as part of this consultation. The transcript of the apology is available from the Parliament website. |
Closed |
| 2007 DFC Partnership and Customer Satisfaction Survey |
A summary of the 2007 DFC Partnership and Customer Satisfaction Survey findings are now available. The annual survey, conducted in June 2007 for the first time, was undertaken by 122 DFC partners; comprising of non-government organisations (NGOs), contractors, suppliers, universities, volunteers and community groups.
The results of the survey are very positive, with the key findings from the 2007 survey including:
- 80% of partners are satisfied with their overall partnership with DFC
- 73% of partners are satisfied with the overall quality of customer service delivered by DFC
- 59% of partners are satisfied that their views have been listened to via engagement processes
- 73% of partners reporting that DFC has treated them fairly and ethically.
The survey also highlights areas that DFC could improve, including engaging DFC partners in decision making processes, communicating more effectively and supporting our partners with sector development. In addressing these areas, DFC has developed a twelve month plan to further strengthen our relationship and work with our partners.
View the twelve month plan and a summary of the survey results.
DFC intends to undertake the survey annually and welcomes further comments from all its partners in 2008. |
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